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Real Time Updates (RTU) for Cloud Applications

If you are licensed for cloud applications, you will have two databases:

  • Your Firebird Database on your local data server, which your Cemetery Data Manager uses
  • Your remote Cloud Database, which your Cloud Applications use

Examples of cloud applications include public Online Burial Search (OBS), Cemetery Administrator's Portal, or any of our web application interfaces for our partner web applications, such as cemLS.

When a Pontem Technician sets up your Cemetery Data Manager for cloud applications, he/she will license it for Real Time Updates (RTU) and install a RTU Service on your data server. When running, this RTU service ensures data changes made through your Cemetery Data Manager are reflected in your Cloud database in "real time", or in other words, minutes after they are made in the data manager.

How does this work? Your Cemetery Data Manager application records the changes you make into an audit table. When the RTU service is running on your data server, it will monitor this audit table for new changes and, within minutes of being added to the audit table, report these changes to your remote Cloud database.

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NOTE: Real Time Updates can only happen if the RTU Service is left running 24/7. If this service is turned off or if the data server is turned off, the synchronization to the Cloud database cannot be completed. If however, the service is off temporarily, upon starting the service up again, it will immediately look for records in the audit table that have not yet been reported to the cloud database and attempt to synchronize the two immediately.

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